Granted Wellness

Welcome to Granted Wellness


Massage Therapy

Helping you stay ahead of tension, restore balance, and maintain progress.

⠀ Time reserved for 𝘺𝘰𝘶.


Our practitioners & hours

Sophie Graver, RMT

Monday – Friday · 9:30 AM – 3:30 PM

Jazmine Pollock, RMT

Monday – Thursday · 4:00 PM – 8:00 PM

Saturday · 10:00 AM – 3:00 PM


New to the practice

After booking, you’ll receive a secure digital intake form. Completing this in advance allows your time in clinic to remain focused on treatment. You may also add insurance details and consent for direct billing.


Cancellation policy

A minimum of 24 hours’ notice is required to cancel or reschedule. Late cancellations or missed appointments will be charged the scheduled treatment fee to the card on file.


Billing & insurance

We do not accept ICBC or WSBC claims. If you have an active claim, please do not book an appointment.

• Direct billing available for most major insurers (excluding MSP, ICBC, WSBC)

Jazmine Pollock, RMT’s direct billing is expected mid-April 2026

• A credit card is required to reserve your appointment

• Any remaining balance may be processed to your card on file or paid in clinic

• Receipts are automatically emailed and stored in your Jane account


Communication

Granted Wellness is a practitioner-led clinic without reception staff. During business hours, we may not always be available by phone.

• Appointments are best managed online

• For support, please text 778-269-2292 or email hello@grantedwellness.com

• Jane chat is also available


We look forward to welcoming you.

Sophie is a dedicated and passionate Registered Massage Therapist (RMT) who graduated in 2017 from Victoria, BC’s West Coast College of Massage Therapy.

Her journey into massage therapy was inspired by a series of sports injuries and unexpected accidents she experienced over the years. These personal challenges gave Sophie a deep understanding of pain and recovery, as well as a unique ability to empathize with others.

Sophie’s motivation to pursue a career as an RMT was driven by her desire to better understand the musculoskeletal system, anatomy, physiology, and therapeutic exercise. Through her studies, she not only gained valuable skills to address her own aches and pains but also developed a strong commitment to helping others overcome their physical challenges.

Her preferred treatment style is a deep-tissue flow that incorporates both active and passive modalities. Sophie seamlessly blends advanced therapeutic techniques with the soothing rhythm of a Swedish massage, ensuring her clients experience a state of relaxation while also addressing specific issues. She focuses on reducing muscle guarding to enhance the effectiveness of deep pressure techniques. To minimize post-massage soreness, Sophie typically reserves time at the end of each session to flush and clear the areas she worked on, providing a smooth and non-abrupt conclusion to the treatment.

Because every client has unique needs, Sophie takes an adaptable approach to treatment, with a particular interest in the following areas: pre/post-natal care, stress management by decreasing sympathetic nervous system activity, rotator cuff injuries, hand and forearm strains/sprains, TMJ dysfunction, and concussion symptom management. She is an excellent communicator who enjoys solving puzzles, and is eager to determine the best approach to helping you feel your best.

Sophie strongly believes in the importance of relaxation during her treatments. In a world filled with distractions and busyness, she sees massage therapy as a rare opportunity for her clients to close their eyes, bring awareness to their bodies, and enjoy an environment optimized for comfort and minimal disruption.

A proud resident of British Columbia, Sophie has lived in Squamish, Vancouver, and Vancouver Island before relocating to the beautiful Okanagan Valley in early 2021.

Outside of her professional life, Sophie is deeply devoted to her family. She shares life’s adventures with her loving husband and their adorably rambunctious toddler, who takes his role as Chief Chaos Officer very seriously. Together, they plan to continue exploring all that Kelowna and the surrounding Interior of BC have to offer—from lakeside strolls to mountain hikes. Armed with plenty of coffee, a well-stocked bag of snacks and toy trains, and a go-with-the-flow attitude, they’re ready for whatever comes next.

Sophie is a dedicated and passionate Registered Massage Therapist (RMT) who graduated in 2017 fro... Read More

Jazmine graduated from West Coast College of Massage Therapy in Victoria, BC in 2017. She blends deep tissue, myofascial release, sports recovery, and trauma-informed techniques to create treatments tailored to each client. Experienced in prenatal and postnatal care, visceral massage, reflexology, myofascial release and body assessment. Jazmine identifies fascial restrictions and postural imbalances, using a mix of passive and active modalities to help clients move and feel better. She is passionate about supporting trauma survivors in a safe, nurturing space where intentional touch helps the body release tension and heal.

An active fitness enthusiast and nature lover, Jazmine holds a purple belt in Brazilian Jiu-Jitsu and enjoys mountain biking, fishing, gardening, and all mountain and lake activities.

She believes in the body’s innate ability to heal and is committed to deepening her knowledge to better guide clients on their healing journeys.

Jazmine graduated from West Coast College of Massage Therapy in Victoria, BC in 2017. She blends ... Read More

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Located at: 3001 Tutt St, Suite 303B, Kelowna
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