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Granted Wellness

Book an Appointment

Welcome to Granted Wellness. We’re so glad you’re here.

Booking your appointment is simple. Select a treatment length to view availability across our practitioners, or choose a specific practitioner if you have a preference. From there, select a date and time that works best for you.

Please Note: We are not accepting clients with open ICBC or WSBC claims at this time.

Our Practitioners & Hours

Sophie Graver, RMT

  • Monday – Friday · 9:30 AM – 3:30 PM

Jazmine Pollock, RMT Offering 60–Minute Treatments, starting March 2026.

  • Monday – Thursday · 4:00 PM – 8:00 PM

  • Saturdays · 10:00 AM – 3:00 PM

New to the Practice?

After booking, you’ll receive a secure digital intake form. Completing this in advance allows more time for your hands-on treatment. You’ll also have the option to add insurance information and provide consent for direct billing.

Cancellation Policy

We kindly ask for at least 24 hours’ notice for cancellations or rescheduling. Appointments cancelled with less than 24 hours’ notice, or missed appointments, may be charged the full treatment fee.

Billing & Insurance

  • Direct billing is available for most major insurance providers (excluding MSP, ICBC, and WSBC)

  • A credit card is required to reserve your appointment

  • Any remaining balance after insurance is processed may be paid via your card on file or by tap in clinic

  • Receipts are emailed and stored in your Jane account

A Note About Communication

  • Granted Wellness is a small, practitioner-led clinic and does not have reception staff. During clinic hours, we are often in treatment and unable to answer the phone.

  • The easiest way to book or manage appointments is online. For non-urgent questions, please email hello@grantedwellness.com or message us using Jane’s secure chat feature.

We look forward to welcoming you to Granted Wellness.

Book online from the options below:

Treatments
Treatment

Massage Therapy

Massage therapy here is practical and responsive. We assess how your body moves, listen to what you tell us, and adjust treatment as we go. No routines and no guesswork. Just hands-on work based on what your body needs that day. When your body can settle, we can work more effectively. Prioritizing comfort and relaxation isn’t about zoning out. It helps reduce guarding and tension so we ca... Read More

Massage therapy here is practical and responsive.

We assess how your body moves, listen to what you tell us, and adjust treatment as we go. No routines and no guesswork. Just hands-on work based on what your body needs that day.

When your body can settle, we can work more effectively. Prioritizing comfort and relaxation isn’t about zoning out. It helps reduce guarding and tension so we can address deeper, underlying issues safely and with better results.

The goal is simple: reduce pain, improve movement, and help your body function better using assessment and manual treatment of soft tissues and joints.

Straightforward care, done well.

Sophie Graver, RMT / Owner

Sophie is a dedicated and passionate Registered Massage Therapist (RMT) who graduated in 2017 from Victoria, BC’s West Coast College of Massage Therapy.

Her journey into massage therapy was inspired by a series of sports injuries and unexpected accidents she experienced over the years. These personal challenges gave Sophie a deep understanding of pain and recovery, as well as a unique ability to empathize with others.

Sophie’s motivation to pursue a career as an RMT was driven by her desire to better understand the musculoskeletal system, anatomy, physiology, and therapeutic exercise. Through her studies, she not only gained valuable skills to address her own aches and pains but also developed a strong commitment to helping others overcome their physical challenges.

Her preferred treatment style is a deep-tissue flow that incorporates both active and passive modalities. Sophie seamlessly blends advanced therapeutic techniques with the soothing rhythm of a Swedish massage, ensuring her clients experience a state of relaxation while also addressing specific issues. She focuses on reducing muscle guarding to enhance the effectiveness of deep pressure techniques. To minimize post-massage soreness, Sophie typically reserves time at the end of each session to flush and clear the areas she worked on, providing a smooth and non-abrupt conclusion to the treatment.

Because every client has unique needs, Sophie takes an adaptable approach to treatment, with a particular interest in the following areas: pre/post-natal care, stress management by decreasing sympathetic nervous system activity, rotator cuff injuries, hand and forearm strains/sprains, TMJ dysfunction, and concussion symptom management. She is an excellent communicator who enjoys solving puzzles, and is eager to determine the best approach to helping you feel your best.

Sophie strongly believes in the importance of relaxation during her treatments. In a world filled with distractions and busyness, she sees massage therapy as a rare opportunity for her clients to close their eyes, bring awareness to their bodies, and enjoy an environment optimized for comfort and minimal disruption.

A proud resident of British Columbia, Sophie has lived in Squamish, Vancouver, and Vancouver Island before relocating to the beautiful Okanagan Valley in early 2021.

Outside of her professional life, Sophie is deeply devoted to her family. She shares life’s adventures with her loving husband and their adorably rambunctious toddler, who takes his role as Chief Chaos Officer very seriously. Together, they plan to continue exploring all that Kelowna and the surrounding Interior of BC have to offer—from lakeside strolls to mountain hikes. Armed with plenty of coffee, a well-stocked bag of snacks and toy trains, and a go-with-the-flow attitude, they’re ready for whatever comes next.

Sophie is a dedicated and passionate Registered Massage Therapist (RMT) who graduated in 2017 fro... Read More

Jazmine Pollock, RMT

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Located at: 3001 Tutt St, Suite 303B, Kelowna
Directions & Map |

Need Help? 1-778-326-0866 Hello@GrantedWellness.com